PRIVACY POLICY


This Privacy Policy sets out the approach EG&H Integrated Concepts LTD (“EG&H”), the promoter of PLENTYMILLIONS™ National Lottery, has adopted in it’s collection and management of personal information or information submitted by you via http://www.plentymillions.com.ng or http://m.plentymillions.com.ng
(collectively referred to as the “Website”).

By using the WebSite, and/or The “EG&H” Customer Care Team, you acknowledge that you have read and accepted the terms of this Privacy Policy and you consent to the use of your personal information as set out in this Privacy Policy.

TMS is committed to the protection of the personal information of individuals.

1 PURPOSE OF THE PRIVACY POLICY

To ensure that “EG&H” protects its customers' privacy in accordance with best practices, “EG&H” is committed to ensuring the collection, accuracy, storage, security, use, disclosure and destruction of personal information is compliant with best practices.

“EG&H” will ensure its employees receive training in the proper handling of personal information. Access to information held by us will be limited to authorised people on a strict need-to-know basis relevant to their roles and responsibilities.

2 DEFINITION OF PERSONAL INFORMATION

Personal information is any information about you that identifies you or by which your identity can be reasonably determined. The personal information that “EG&H” collects about you may include your:

        • Name
        • Date of birth
        • Mailing address
        • Email address
        • Telephone number
        • Financial institution account details
        • Information on identity verification documents which we require for account            registration

Usernames and passwords for your account

“EG&H” does not directly collect your debit card information through our “Website”

3 WHY EG&H COLLECTS PERSONAL INFORMATION

Personal information is essentially collected through “EG&H” Website for the primary purpose of administering PlentyMillions national lottery activities, ensuring that registered players who win prizes receive their winnings, and improving service levels to customers.

Personal information is collected from you in the following ways:

       • Through our http://www.plentymillions.com.ng website and communications           between you and us by correspondence (such as email, SMS, letter, phone);
       • Our transaction records relating to the purchase of PlentyMillions lottery products           and services;
       • Third parties such as our affiliates, partners, including debit card processors, or           your representatives; and
       • The use of 'cookies'.

What are 'cookies'?


      • 'Cookies' are alphanumeric identifiers that are placed on your computer's hard           drive through your web browser.
      • 'Cookies' enable our system to recognise your browser and maintain your           purchasing details in your shopping basket.
      • By disabling 'cookies', you will not be able to participate in some of the                          features offered at http://www.plentymillions.com.ng .
      • Most Internet browsers are pre-set to accept cookies. If you prefer not to receive         'cookies', you may adjust your Internet browser to disable or to warn you when         'cookies' are used. As there are many browsers in the marketplace, the easiest                 way to change your settings is by searching for 'cookies' in your                  Help/Contents and Index options on your browser.
      • We recommend that you leave your 'cookies' enabled; otherwise you will not                 be able to purchase lottery entries with us.
      • Our 'cookies' don't send us back any information about your computer or any other          information on your hard drive.


4 USE AND DISCLOSURE OF PERSONAL INFORMATION

Your personal information may be used to:

       • Verify your name, age, address and identity;
       • Provide you with PlentyMillions national lottery products and services;
       • Record and register your lottery purchases and other transactions with us                 and manage your account with us;
       • Notify you of, and provide you with, any lottery winnings;
       • Inform you of ways the services provided to you could be improved;
       • Research and develop our services;
       • Maintain and develop our business systems and infrastructure, including testing           and upgrading of these systems;
       • Communicate new products and services to you, by “EG&H” for marketing                     purposes, including and at times, the opportunity to take up special promotions           and offers. You have an "opt-out" option to this communication by following the           one-click unsubscribe link available at the bottom of every promotional message.           We only send periodical communications to individuals who have "opted in" to           receive these. We do not "spam" our customers in any manner;
       • Address any query, feedback or complaints you may have; and
       • Contact you for any other reason.

“EG&H” may disclose your information to:

       • Its partners, their auditors, and/or the National Lottery Reguatory           Commission,the regulator of the National Lottery in accordance with the National             Lottery Act of 2005 as amended;
       • Your authorised representative (e.g. legal advisers) but only upon receipt of your            written authorisation;
       • Professional advisers including but not limited to accountants, advisers; auditors           and legal and
       • Courts, Government and regulatory authorities as required or authorised by law.


5 ACCESS TO PERSONAL INFORMATION

You can seek access to the personal information held by “EG&H” about you. If you wish to exercise this right, or if you believe that the information is incorrect, incomplete or out-of-date, you should either correct/update the information through the http://plentymillions.com.ng website by logging into My Account using your username and password, or contact us.

All requests to access personal information must be made in writing or by email and addressed to the Privacy Officer at the addresses listed at the end of this document. It is “EG&H” policy to respond to any such request within a reasonable timeframe. “EG&H” will generally not charge you for making requests to access any information held about you, however, we reserve the right to undertake cost recovery for the provision of such information where it is justified.

6 SECURITY

“EG&H” will take steps (including having the Site independently tested and audited) to ensure that your personal information is not disclosed accidentally or processed for any other purpose than those described in this Privacy Policy. In addition, the Company has put in place encryption controls to seek to ensure that the processing by the Company of your personal information is secure so as to prevent unauthorised access. Transactions utilising your bank account details and debit card details will be protected by firewalls with a view to ensuring the security of such details.

7 ENQUIRIES AND COMPLAINTS

If you have a complaint regarding TMS's management of your personal information or wish to correct information held by us or wish further information please contact us.

8 CONTACT DETAILS

Suite C206, Garki Mall
Garki Area2
Abuja

Phone: +234-818-932-6524
Email: privacy@eghintegratedconcepts.com
Web site: http://www.plentymillions.com.ng

A Player must be 18 years and above to be eligible to play PlentyMillions National Lottery games.

The Nigerian National Lottery games offered on this website are promoted by EG&H Integrated Concepts LTD under a national lottery license granted by the National Lottery Regulatory Commission as regulated by the National Lottery Act of 2005 and as duly amended